Customer Service

Contacting Us

Herb'n Essences can be contacted at:

Shipping and Returns

RECEIVING YOUR ORDER

Upon receipt of your order, your products will ship within 1 to 3 business days; arriving: East Coast 2 - 4 days.
We take special care when packing your order. If a mistake was made please call 1-973-685-7588.

WHAT'S THE RETURN POLICY?

If you are not completely satisfied with your purchase for any reason, we will gladly accept the return. Please call Customer Service for a return authorization at 1-973-685-7588.

HOW WILL MY RETURN BE PROCESSED?

If you ordered by credit card, we'll credit your account within 14 business days, which will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return.

RETURN SHIPPING

To return your product, you should mail your product to: 501 Allwood Road, Clifton, NJ, 07012, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.